By purchasing from Jones Brothers Coffee you are agreeing to these terms:

  • While we endeavour to ship and deliver as quickly as possible, we cannot guarantee either a specific time or availability of all products at that moment.
  • We cannot be held accountable for the performance of our delivery partners. Sometimes things go wrong. We will always work hard to fix problems as soon as possible
  • If there is a problem with a purchase, please contact as soon as possible and at the latest within 7 days of due delivery date
  • For the purposes of our marketing, your contact details will be added to our database. We will only use this information to send you information about products, promotions, deliveries and relevant news about us. We do not and have never shared customer information with any other organisation. You can always opt-out from these emails by clicking the “unsubscribe” button at the bottom of every email.

If you have an questions about our Terms and Conditions, you can contact us here:

Privacy policy

You can download our privacy policy here as a PDF file.

General terms and conditions

You can download our general terms and conditions here as a PDF file.

Terms of use

You can download our terms of use here as a PDF file.